As AI adoption accelerates across financial services, Indian wealth managers are increasingly viewing the technology less as a distant disruption and more as an immediate operating lever. In a recent ...

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

Agentic AI is moving fast. As organizations struggle to scale from endless proofs-of-concept to sustainable scale, one question remains under-explored: what is the 'right' mental model, for agents in ...

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...